Executive Team Development Retainer

Description

Hospitality promotes operators into leadership on the strength of their operational excellence and then leaves them to work out leadership by themselves, which is why so many strong managers stall at the point where the job stops being about doing the work. This retainer addresses that properly, over time rather than in a workshop.

It provides scheduled individual coaching for each member of the senior team, structured group sessions on the disciplines that leadership actually requires — delegation, difficult conversations, financial literacy at P&L level, decision-making under incomplete information, and building a team that performs when the leader is absent — and a periodic review cycle holding development commitments to account.

Between sessions the retainer provides access for the situations that will not wait. The engagement runs over a defined term with agreed scope. It develops individual and collective leadership capability; business results depend on many factors beyond it, and the retainer is a development engagement rather than a management consultancy or an assurance of performance.