Training Manager

Job Description

A professional hotel setting is seeking a skilled and people-focused Training Manager to lead staff development and strengthen service delivery across all departments. The role is centered on building a high-performing team through structured learning and continuous improvement.

Responsibilities

• Develop and implement training programs for hotel staff across all departments
• Identify skill gaps and create practical learning solutions
• Support onboarding and orientation for new employees
• Monitor service quality and provide coaching to improve guest experience
• Update training materials, manuals, and operational guides
• Collaborate with department heads to align training with hotel standards
• Track training outcomes and adjust programs based on performance feedback

Qualifications

• Experience in training, learning development, or team leadership within a hotel setting
• Strong communication and presentation abilities
• Ability to coach, guide, and motivate staff effectively
• Good understanding of hotel operations and guest service standards
• Strong organizational and coordination skills
• Experience designing or delivering structured training sessions
• Ability to evaluate performance and implement improvement strategies

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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