Training Manager

Job Description

Our hotel is committed to creating an exceptional guest experience through well-trained, confident, and motivated employees. We are seeking a Training Manager to lead learning initiatives, strengthen employee capabilities, and ensure that training programmes support our service standards and operational goals.

Responsibilities

• Develop and implement effective training programmes for hotel employees.
• Assess training needs across departments and identify areas for improvement.
• Coordinate onboarding and induction programmes for new employees.
• Deliver engaging workshops, coaching sessions, and professional development activities.
• Monitor training effectiveness through assessments, feedback, and performance reviews.
• Maintain accurate training records and prepare regular progress reports.
• Collaborate with department managers to address performance and development needs.
• Keep training materials, procedures, and learning resources current.
• Promote continuous learning and professional growth throughout the hotel.

Qualifications

• Bachelor’s degree in Human Resources, Education, Hospitality Management, Business Administration, or a related field.
• 3 to 5 years of experience in training, learning and development, or hotel operations.
• Strong knowledge of employee development and training methodologies.
• Excellent presentation, communication, and interpersonal skills.
• Proven ability to design engaging learning programmes.
• Strong organisational and leadership abilities.
• Proficiency in Microsoft Office and learning management systems is an advantage.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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