Front Desk Clerk

Job Description

Our hotel is looking for a friendly, organised, and customer-focused Front Desk Clerk to join our team. If you enjoy meeting people, solving little problems before they become big ones, and keeping things running smoothly, you will fit right in. The Front Desk Clerk will be one of the first points of contact for our guests, helping create a welcoming and professional experience from check-in to check-out.

Your Responsibilities

• Welcome guests warmly and assist with check-in and check-out procedures.
• Handle reservations, room assignments, payments, and guest enquiries accurately.
• Respond to phone calls, messages, and front desk requests professionally.
• Provide guests with information about hotel services, facilities, and policies.
• Address guest concerns promptly and escalate complex issues when necessary.
• Maintain accurate records and update guest information in the hotel system.
• Coordinate with housekeeping and other departments to support smooth daily operations.
• Manage keys, access cards, and other front desk materials responsibly.

Qualifications

• Diploma or degree in Hospitality Management, Business Administration, Tourism, or a related field is preferred.
• Previous experience in a hotel, front office, customer service, or similar role is an advantage.
• Strong communication and interpersonal skills.
• Good computer skills and familiarity with hotel reservation systems are beneficial.
• Excellent organisation and attention to detail.
• Ability to remain calm, polite, and professional in a busy environment.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#HorecaJobs#HospitalityCareers
#MiddleEastJobs#DubaiHospitality
#RestaurantJobs#CafeHiring
#HotelIndustry#Hotelcareer#