Duty Manager

Job Description

A calm, confident presence is needed to keep everything running smoothly behind the scenes and on the floor. We are looking for a Duty Manager who can balance guest satisfaction, team coordination, and quick decision-making in a fast-paced hotel environment while keeping service standards consistently high.

Responsibilities

• Oversee daily hotel operations during assigned shifts
• Support front office, housekeeping, and food & beverage teams
• Handle guest requests, complaints, and special arrangements promptly and professionally
• Ensure safety, security, and smooth operational flow across departments
• Monitor service quality and step in where needed to maintain standards
• Prepare shift reports and communicate key updates to management

Qualifications

• Previous experience in hotel operations or supervisory hospitality role
• Strong leadership and people management skills
• Excellent communication and problem-solving ability
• Ability to stay composed under pressure and make quick decisions
• Good understanding of guest service standards and hotel procedures

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#HorecaJobs#HospitalityCareers
#MiddleEastJobs#DubaiHospitality
#RestaurantJobs#CafeHiring
#HotelIndustry#Hotelcareer#