Doorkeeper

Job Description

We are looking for a courteous and dependable Doorkeeper to join our hotel team. The successful candidate will be responsible for welcoming guests at the entrance, assisting with arrivals and departures, maintaining an orderly entrance area, and helping create a positive first impression for everyone entering the hotel.

Responsibilities

• Welcome guests warmly and assist with opening doors and handling luggage when required.
• Assist guests with entering and leaving the hotel safely and efficiently.
• Provide clear directions to hotel facilities, reception, restaurants, and other areas.
• Help manage the hotel entrance and maintain an organised, presentable appearance.
• Support guests with taxis, private vehicles, and transportation arrangements.
• Communicate relevant guest requests to the appropriate hotel departments.
• Remain attentive to unusual activity and report security concerns promptly.
• Assist elderly guests, families, and guests requiring additional support.
• Maintain professional standards of appearance, courtesy, and conduct throughout each shift.
• Work closely with reception, concierge, security, and other hotel teams to support smooth guest service.

Qualifications

• Previous experience in a hotel, guest service, security, or front-facing role is an advantage.
• Strong communication and interpersonal skills.
• Professional, courteous, and approachable manner.
• Good observation skills and awareness of the surrounding environment.
• Ability to remain calm and helpful during busy periods.
• Physically able to stand for extended periods and assist guests when necessary.
• Good personal presentation and a strong sense of professionalism.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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