Delivery Coordinator

Job Description

We are looking for a Delivery Coordinator to join our cafe team. In this role, you will oversee daily delivery operations, coordinate orders, communicate with customers and delivery personnel, and help ensure every order reaches its destination accurately and on time.

Key Responsibilities

• Coordinate and monitor all delivery orders from preparation to final dispatch.
• Communicate with customers regarding order status, delivery times, and special requests.
• Work closely with kitchen and front-of-house teams to ensure orders are complete and accurate.
• Schedule and assign deliveries to drivers efficiently.
• Resolve delivery-related issues promptly and professionally.
• Maintain accurate delivery records and prepare daily reports.
• Monitor delivery performance and recommend improvements where needed.
• Ensure all deliveries comply with company standards and food safety procedures.
• Assist with inventory coordination for delivery packaging and supplies.
• Support the cafe team during busy service periods when required.

Qualifications

• Previous experience in delivery coordination, logistics, customer service, or a similar operational role is an advantage.
• Excellent organisational and time management skills.
• Strong communication and interpersonal abilities.
• Ability to prioritise tasks and work effectively in a fast-paced environment.
• Familiarity with delivery management systems or point-of-sale software is beneficial.
• Good problem-solving skills with attention to detail.
• Proficiency in basic computer applications, including Microsoft Office.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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