PHILPOTT & BAKER SERVICES LTD
Quality Control Officer
Job Description
Do you have a sharp eye for detail and a passion for maintaining exceptional standards? We are looking for a dedicated Quality Control Officer to help ensure our café consistently delivers outstanding food, beverages, and customer experiences. If you thrive in a fast-paced hospitality environment and are committed to excellence, we’d love to hear from you.
Key Responsibilities
- Monitor food and beverage quality to ensure consistency and compliance with established standards.
- Conduct routine inspections of kitchen, storage, and service areas.
- Verify that hygiene, sanitation, and food safety procedures are consistently followed.
- Inspect incoming ingredients and supplies to ensure they meet quality requirements.
- Maintain accurate quality control records, inspection reports, and corrective action logs.
- Work closely with kitchen and service teams to address quality concerns and implement improvements.
- Assist in developing and updating quality assurance procedures and checklists.
- Support staff training on quality standards, food safety, and best practices.
- Investigate customer complaints related to product quality and recommend corrective actions.
- Ensure compliance with applicable health, safety, and regulatory requirements.
Qualifications
- Diploma or bachelor’s degree in Food Science, Hospitality Management, Quality Assurance, or a related field is preferred.
- Previous experience in quality control, food safety, or quality assurance within a café, restaurant, hotel, or food production environment.
- Strong understanding of food safety principles, hygiene standards, and quality management systems.
- Excellent observation, analytical, and problem-solving skills.
- Proficiency in record-keeping and preparing inspection reports.
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively with cross-functional teams.
- Good organizational skills with keen attention to detail.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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