PHILPOTT & BAKER SERVICES LTD

Quality Control Officer

July 2, 2026
Application ends: October 2, 2026
Deadline date:
October 2, 2026

Job Description

Do you have a sharp eye for detail and a passion for maintaining exceptional standards? We are looking for a dedicated Quality Control Officer to help ensure our café consistently delivers outstanding food, beverages, and customer experiences. If you thrive in a fast-paced hospitality environment and are committed to excellence, we’d love to hear from you.

Key Responsibilities

  • Monitor food and beverage quality to ensure consistency and compliance with established standards.
  • Conduct routine inspections of kitchen, storage, and service areas.
  • Verify that hygiene, sanitation, and food safety procedures are consistently followed.
  • Inspect incoming ingredients and supplies to ensure they meet quality requirements.
  • Maintain accurate quality control records, inspection reports, and corrective action logs.
  • Work closely with kitchen and service teams to address quality concerns and implement improvements.
  • Assist in developing and updating quality assurance procedures and checklists.
  • Support staff training on quality standards, food safety, and best practices.
  • Investigate customer complaints related to product quality and recommend corrective actions.
  • Ensure compliance with applicable health, safety, and regulatory requirements.

Qualifications

  • Diploma or bachelor’s degree in Food Science, Hospitality Management, Quality Assurance, or a related field is preferred.
  • Previous experience in quality control, food safety, or quality assurance within a café, restaurant, hotel, or food production environment.
  • Strong understanding of food safety principles, hygiene standards, and quality management systems.
  • Excellent observation, analytical, and problem-solving skills.
  • Proficiency in record-keeping and preparing inspection reports.
  • Strong communication and interpersonal skills.
  • Ability to work independently and collaboratively with cross-functional teams.
  • Good organizational skills with keen attention to detail.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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