Quality Control Officer

Job Description

Great dining experiences start with consistent quality. We are seeking a detail-oriented Quality Control Officer to ensure our restaurant maintains exceptional food safety, hygiene, service, and operational standards. This role is ideal for someone who enjoys improving processes and ensuring every guest receives a high-quality experience.

Key Responsibilities

• Monitor food preparation and presentation standards.
• Conduct regular inspections of kitchen and dining areas.
• Ensure compliance with food safety and sanitation regulations.
• Develop and implement quality control procedures and checklists.
• Investigate customer complaints related to food quality and service.
• Train employees on hygiene, safety, and quality standards.
• Maintain accurate quality assurance records and reports.
• Collaborate with department managers to address and resolve quality issues.
• Recommend improvements to enhance operational efficiency and guest satisfaction.

Qualifications

• Diploma or bachelor’s degree in Food Science, Hospitality Management, Quality Assurance, or a related field.
• Previous experience in quality control, food safety, or restaurant operations.
• Strong knowledge of food hygiene and safety regulations.
• Certification in food safety or HACCP is an advantage.
• Excellent analytical, organizational, and problem-solving skills.
• Strong communication and report-writing abilities.
• Proficiency in Microsoft Office and record-keeping systems.
• Ability to work independently and maintain high attention to detail.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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