Poissonnier

Job Description

Are you passionate about delivering exceptional dining experiences while ensuring smooth day-to-day restaurant operations? We are looking for a proactive and results-oriented Operations Supervisor to oversee daily activities, support team performance, and maintain the highest standards of service, quality, and efficiency. If you thrive in a fast-paced hospitality environment and enjoy leading by example, we’d love to hear from you.

Key Responsibilities

• Supervise daily restaurant operations to ensure seamless service delivery.
• Lead, coach, and motivate front-of-house and back-of-house teams.
• Monitor staff scheduling, attendance, and shift coordination.
• Ensure compliance with food safety, hygiene, and workplace health and safety standards.
• Maintain excellent customer service by promptly resolving guest concerns and feedback.
• Monitor inventory levels and coordinate stock replenishment to minimize shortages.
• Assist with cost control by reducing waste and improving operational efficiency.
• Ensure restaurant facilities, equipment, and dining areas are clean, organized, and well-maintained.
• Support recruitment, onboarding, and training of new employees.
• Prepare operational reports and communicate performance updates to management.
• Collaborate with management to implement promotions, policies, and continuous improvement initiatives.

Qualifications

• Diploma or bachelor’s degree in Hospitality Management, Business Administration, Restaurant Management, or a related field is preferred.
• Proven experience in a supervisory or operations role within a restaurant or hospitality environment.
• Strong leadership and team management abilities.
• Excellent organizational and multitasking skills.
• Outstanding communication and interpersonal skills.
• Sound understanding of food safety regulations and restaurant operational procedures.
• Proficiency in point-of-sale (POS) systems and basic computer applications.
• Ability to analyze operational challenges and implement effective solutions.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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