Outlet Supervisor

Job Description

A lively cafe environment is looking for an energetic and detail-oriented Outlet Supervisor to help keep daily operations running smoothly. If you enjoy leading a small team, keeping service standards high, and creating a welcoming customer experience, this role fits right into your rhythm.

Responsibilities

• Oversee daily cafe operations and ensure smooth shift running
• Supervise and support front-line staff during service hours
• Maintain high standards of customer service and product quality
• Handle customer complaints calmly and professionally
• Monitor stock levels and coordinate restocking when needed
• Ensure cleanliness, hygiene, and safety standards are followed
• Assist in staff scheduling and shift coordination
• Train and guide new team members

Qualifications

• Previous experience in a supervisory or senior cafe/food service role
• Strong leadership and communication skills
• Ability to multitask in a fast-paced environment
• Good understanding of customer service principles
• Basic knowledge of inventory control and stock management
• Problem-solving mindset with attention to detail
• Team-oriented attitude with a hands-on approach

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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