PHILPOTT & BAKER SERVICES LTD
Lounge Manager
Job Description
A lively bar is seeking an experienced Lounge Manager to lead daily operations, elevate guest experiences, and create an inviting atmosphere where great service and exceptional teamwork thrive. This opportunity is ideal for a confident leader who can oversee staff, maintain high service standards, and ensure the lounge operates efficiently during every shift.
Responsibilities
- Supervise the day-to-day operations of the lounge and bar area.
- Lead, motivate, and schedule front-of-house team members.
- Deliver outstanding customer service and resolve guest concerns professionally.
- Monitor cleanliness, ambience, and presentation throughout the lounge.
- Coordinate with bartenders and service staff to ensure smooth operations.
- Manage stock levels, place orders, and oversee inventory control.
- Ensure compliance with health, safety, and responsible alcohol service regulations.
- Track sales performance and implement strategies to improve revenue.
- Train new employees and support the ongoing development of the team.
- Prepare operational reports and communicate performance updates to management.
Qualifications
- Previous experience managing a lounge, bar, or similar food and beverage establishment.
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Proven ability to deliver exceptional customer service.
- Experience with inventory management, stock control, and supplier coordination.
- Sound understanding of bar operations, beverage service, and cash handling procedures.
- Ability to remain composed and make effective decisions in a fast-paced environment.
- Proficiency in using point-of-sale systems and basic computer applications.
- Professional appearance with a proactive and customer-focused attitude.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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