Hostess

Job Description

Step into a guest-facing role where your welcoming personality helps create memorable cafe experiences. We are seeking a polished and attentive Hostess to greet customers, manage seating arrangements, coordinate table flow, and ensure every guest receives a warm and professional welcome from arrival to departure. The ideal candidate should be organised, courteous, confident, and comfortable working in a busy cafe environment.

Responsibilities

• Welcome guests warmly and professionally upon arrival.
• Manage seating arrangements and maintain an efficient table rotation.
• Provide menus and communicate daily specials or relevant information.
• Coordinate with servers and cafe staff to support smooth service.
• Monitor waiting areas and provide accurate estimated wait times.
• Maintain a clean, organised, and inviting reception area.
• Respond courteously to guest questions, requests, and concerns.
• Assist with reservations and customer enquiries when required.

Qualifications

• Previous experience as a hostess, receptionist, front-of-house attendant, or similar customer-facing role is preferred.
• Strong communication and interpersonal skills.
• Professional appearance with a friendly and approachable manner.
• Excellent organisation and multitasking abilities.
• Ability to remain calm and courteous during busy periods.
• Good knowledge of customer service standards.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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