Hostess

Job Description

We are looking for a friendly, organized, and confident Hostess to join our cafe team. In this role, you will be the first point of contact for guests, ensuring a warm welcome, efficient seating, and a smooth dining experience while supporting the front-of-house team.

Responsibilities

• Welcome guests with professionalism and a positive attitude.
• Manage reservations, waiting lists, and table assignments efficiently.
• Escort guests to their tables and present menus.
• Answer guest enquiries in person and over the phone.
• Coordinate with servers to maintain an organized seating flow.
• Monitor the dining area to ensure guests are comfortable and attended to promptly.
• Assist with maintaining a clean, tidy, and inviting entrance and reception area.
• Handle guest concerns courteously and escalate issues when necessary.
• Support the front-of-house team during busy service periods.
• Thank guests as they leave and encourage repeat visits.

Qualifications

• Previous experience as a Hostess, Receptionist, or in a customer-facing role within a cafe, restaurant, or similar setting is an advantage.
• Excellent communication and interpersonal skills.
• Friendly, approachable, and professional appearance.
• Strong organizational and multitasking abilities.
• Ability to remain calm and courteous in a fast-paced environment.
• Good telephone etiquette and customer service skills.
• Basic computer or reservation system knowledge is an advantage.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#HorecaJobs#HospitalityCareers
#MiddleEastJobs#DubaiHospitality
#RestaurantJobs#CafeHiring
#HotelIndustry#Hotelcareer#