Host

Job Description

A great café experience begins with a warm welcome, and we are looking for a friendly and attentive Host to create a positive first impression for every guest. If you enjoy interacting with people, staying organized, and helping deliver excellent customer service in a fast-paced café environment, we’d love to hear from you.

Responsibilities

• Welcome guests with a warm and professional attitude.
• Manage guest seating efficiently and fairly.
• Monitor waiting lists and provide accurate wait time estimates.
• Answer guest enquiries in person and over the phone.
• Keep the entrance and waiting area clean, tidy, and inviting.
• Coordinate with servers and supervisors to optimize table availability.
• Assist with reservations where applicable.
• Handle guest concerns courteously and escalate issues when necessary.
• Thank guests as they leave and invite them to return.
• Support the team during busy service periods.

Qualifications

• Previous experience as a Host or in a customer-facing role within a café or food service environment is an advantage.
• Excellent communication and interpersonal skills.
• Friendly, confident, and professional appearance.
• Strong organizational and multitasking abilities.
• Ability to remain calm and courteous during busy periods.
• Basic computer or reservation system knowledge is an asset.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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