Food & Beverage Service Supervisor

Job Description

We are looking for a Food & Beverage Service Supervisor to keep daily restaurant operations running smoothly while ensuring every guest receives attentive, efficient, and professional service.

About the Role

As the Food & Beverage Service Supervisor, you will lead the front-of-house team, coordinate service activities, and help maintain high standards across the restaurant. You will be the go-to person during busy shifts, supporting staff, resolving guest concerns, and making sure the restaurant delivers a consistently enjoyable dining experience.

Responsibilities

• Supervise and support restaurant service staff during daily operations and busy periods.
• Coordinate table service, reservations, seating, and guest requests.
• Monitor service quality and ensure restaurant standards are consistently maintained.
• Brief team members before shifts and communicate important updates clearly.
• Handle guest feedback and resolve service issues professionally.
• Assist with staff scheduling, task allocation, and shift coordination.
• Monitor cleanliness, presentation, and readiness of dining areas.
• Work closely with the kitchen and management team to maintain smooth service.
• Monitor food and beverage orders to minimise delays and errors.
• Support stock checks, equipment care, and responsible use of restaurant supplies.
• Train and mentor team members to improve service skills and performance.
• Ensure health, safety, and food service procedures are followed.

Qualifications

• Previous experience in restaurant or food and beverage service, preferably in a supervisory role.
• Strong understanding of restaurant service procedures and guest relations.
• Excellent communication and team leadership skills.
• Ability to remain organised and composed during busy service periods.
• Good problem-solving and decision-making abilities.
• Strong attention to detail and a customer-focused attitude.
• Ability to train, motivate, and coordinate a diverse service team.
• Familiarity with POS systems and basic restaurant reporting is an advantage.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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