Floor Supervisor

Job Description

We are seeking a dependable and detail-oriented Floor Supervisor to join our hotel team. The successful candidate will oversee daily floor operations, coordinate room attendants, maintain high cleaning standards, and ensure guest rooms and assigned areas are consistently prepared to the required standard. Strong organisation, communication, and leadership skills are essential for keeping the floor running smoothly and efficiently.

Responsibilities

• Supervise and coordinate room attendants and floor staff during daily operations.
• Assign rooms and cleaning duties according to occupancy and operational priorities.
• Inspect guest rooms, corridors, and assigned areas to ensure cleanliness and presentation standards are met.
• Monitor staff performance and provide guidance, feedback, and support when needed.
• Report maintenance issues, damaged items, and room discrepancies to the appropriate departments.
• Ensure cleaning supplies, linens, equipment, and other floor resources are properly managed.
• Assist with training new team members on cleaning procedures, safety practices, and hotel standards.
• Respond promptly to guest requests or concerns relating to room cleanliness and service.
• Maintain accurate records of room inspections, staff assignments, and reported issues.
• Coordinate with housekeeping, front office, and maintenance teams to resolve operational concerns efficiently.
• Ensure health, safety, and sanitation procedures are followed throughout assigned areas.

Qualifications

• Previous experience in housekeeping, room operations, or a supervisory role within a hotel.
• Strong leadership and team coordination abilities.
• Excellent attention to detail and a high standard of cleanliness.
• Good verbal and written communication skills.
• Ability to organise tasks, prioritise workloads, and meet deadlines.
• Familiarity with hotel housekeeping procedures and room inspection standards.
• Ability to handle guest concerns professionally and courteously.
• Basic computer skills for reporting, scheduling, and record keeping.
• Professional attitude, reliability, and a strong sense of responsibility.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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