Floor Supervisor

Job Description

We are seeking a proactive and detail oriented Floor Supervisor to oversee daily housekeeping operations, maintain high cleanliness standards, and ensure guest rooms and public areas consistently reflect the quality and professionalism of our hotel.

Key Responsibilities

• Supervise and coordinate the daily activities of housekeeping attendants and public area staff.
• Inspect guest rooms, corridors, and public spaces to ensure cleanliness and presentation standards are met.
• Assign daily work schedules and monitor task completion.
• Train, coach, and support housekeeping team members to maintain consistent performance.
• Report maintenance issues promptly and coordinate with the engineering team for timely repairs.
• Monitor housekeeping supplies and request replenishments when required.
• Ensure compliance with health, safety, and sanitation standards.
• Handle guest requests and resolve housekeeping related concerns professionally.
• Maintain accurate housekeeping records, inspection reports, and inventory logs.
• Assist with onboarding new team members and evaluating staff performance.

Qualifications

• Diploma, certificate, or equivalent qualification in Hotel Management, Housekeeping, Business Administration, or a related field is preferred.
• Previous experience in housekeeping within a hotel, including experience in a supervisory or team leadership role.
• Strong leadership, communication, and interpersonal skills.
• Excellent attention to detail and commitment to quality standards.
• Ability to organise workloads and manage multiple priorities effectively.
• Good problem solving and decision making abilities.
• Familiarity with housekeeping procedures, cleaning equipment, and safety practices.
• Basic computer skills for record keeping and reporting.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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