PHILPOTT & BAKER SERVICES LTD
Executive Housekeeper
Job Description
We are seeking an experienced and detail-oriented Executive Housekeeper to lead our hotel’s housekeeping operations and ensure exceptional standards of cleanliness, comfort, and guest satisfaction. The ideal candidate will bring strong leadership skills, operational expertise, and a passion for maintaining a welcoming environment for every guest.
Responsibilities:
- Oversee the daily operations of the housekeeping department, ensuring rooms, public areas, and facilities meet high cleanliness standards.
- Lead, train, schedule, and motivate housekeeping staff to deliver efficient and consistent service.
- Develop and implement housekeeping procedures, quality checks, and service improvement initiatives.
- Inspect guest rooms, corridors, and common areas to ensure compliance with hotel standards.
- Manage inventory levels of cleaning supplies, amenities, and housekeeping equipment.
- Coordinate with the Front Office, Maintenance, and other departments to support smooth hotel operations.
- Handle guest feedback related to cleanliness and resolve concerns promptly and professionally.
- Monitor departmental budgets, control costs, and optimize resource utilization.
- Ensure compliance with health, safety, and hygiene regulations.
- Prepare operational reports and provide updates to hotel management.
Qualifications:
- Proven experience in housekeeping management within a hotel or hospitality environment.
- Strong knowledge of cleaning procedures, guest service standards, and housekeeping operations.
- Demonstrated ability to supervise and develop a diverse team.
- Excellent organizational, leadership, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong attention to detail with a commitment to quality service delivery.
- Familiarity with housekeeping management systems and inventory control processes.
- Effective communication and interpersonal skills.
- Professional certification or training in hospitality, housekeeping, or a related field is an advantage.
We are seeking an experienced and detail-oriented Executive Housekeeper to lead our hotel’s housekeeping operations and ensure exceptional standards of cleanliness, comfort, and guest satisfaction. The ideal candidate will bring strong leadership skills, operational expertise, and a passion for maintaining a welcoming environment for every guest.
Responsibilities:
- Oversee the daily operations of the housekeeping department, ensuring rooms, public areas, and facilities meet high cleanliness standards.
- Lead, train, schedule, and motivate housekeeping staff to deliver efficient and consistent service.
- Develop and implement housekeeping procedures, quality checks, and service improvement initiatives.
- Inspect guest rooms, corridors, and common areas to ensure compliance with hotel standards.
- Manage inventory levels of cleaning supplies, amenities, and housekeeping equipment.
- Coordinate with the Front Office, Maintenance, and other departments to support smooth hotel operations.
- Handle guest feedback related to cleanliness and resolve concerns promptly and professionally.
- Monitor departmental budgets, control costs, and optimize resource utilization.
- Ensure compliance with health, safety, and hygiene regulations.
- Prepare operational reports and provide updates to hotel management.
Qualifications:
- Proven experience in housekeeping management within a hotel or hospitality environment.
- Strong knowledge of cleaning procedures, guest service standards, and housekeeping operations.
- Demonstrated ability to supervise and develop a diverse team.
- Excellent organizational, leadership, and problem-solving skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong attention to detail with a commitment to quality service delivery.
- Familiarity with housekeeping management systems and inventory control processes.
- Effective communication and interpersonal skills.
- Professional certification or training in hospitality, housekeeping, or a related field is an advantage.