Doorkeeper

Job Description

We are looking for a friendly, alert, and dependable Doorkeeper to be one of the first welcoming faces guests encounter at our hotel. You will help create a smooth arrival experience, assist guests at the entrance, and maintain a safe and orderly environment around the hotel entrance.

Responsibilities

• Welcome guests warmly and assist with entering and leaving the hotel.
• Open and hold doors for guests, visitors, and staff when appropriate.
• Assist guests with luggage and direct them to the reception area when needed.
• Monitor the entrance and report unusual or suspicious activity.
• Help manage vehicle arrivals and departures around the entrance.
• Provide basic information and directions to guests.
• Maintain a neat, professional appearance at all times.
• Work closely with reception, security, and other hotel teams.
• Handle guest requests courteously and escalate concerns when necessary.

Qualifications

• Previous experience in a hotel, customer service, security, or guest-facing role is an advantage.
• Strong communication and interpersonal skills.
• Friendly, respectful, and approachable personality.
• Good awareness of surroundings and the ability to remain attentive during busy periods.
• Physically fit enough to stand for extended periods and assist with luggage.
• Professional appearance and excellent personal presentation.
• Ability to remain calm and helpful when dealing with demanding situations.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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