Delivery Coordinator

Job Description

We’re looking for a highly organized and dependable Delivery Coordinator to help ensure our coffee shop orders get where they need to be, fresh, accurate, and right on time. If you enjoy coordination, fast-paced environments, and making sure customers receive great service beyond the counter, this role is a great fit. You’ll be the link between the kitchen, dispatch team, and delivery riders, keeping everything running smoothly behind the scenes.

Responsibilities

• Coordinate all outgoing deliveries from the coffee shop in real time
• Assign orders to delivery riders and track delivery status
• Ensure all items are correctly packed, labeled, and ready for dispatch
• Communicate with customers or riders when there are delays or order updates
• Maintain accurate delivery logs and daily reports
• Work closely with baristas and kitchen staff to prioritize urgent orders
• Handle delivery-related complaints in a calm and professional manner
• Ensure food safety and quality standards are maintained during dispatch

Qualifications

• Previous experience in logistics, dispatch, or coordination roles is an advantage
• Strong organizational and multitasking skills
• Good communication skills and ability to stay calm under pressure
• Basic computer or mobile app usage skills for order tracking systems
• Attention to detail, especially with order accuracy
• Ability to work in a fast-moving, customer-focused environment
• Reliability and a strong sense of responsibility

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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