Delivery Coordinator

Job Description

We are looking for a calm, organized, and detail-driven Delivery Coordinator to help keep our cafe’s delivery operations running smoothly. If you enjoy coordinating moving parts, communicating with drivers, and making sure every order arrives just right, this role could be a great fit.

What You’ll Be Doing

• Coordinate daily delivery orders from the cafe to customers and third-party platforms
• Assign and schedule dispatch riders or delivery partners efficiently
• Track orders in real time to ensure timely and accurate delivery
• Communicate clearly with kitchen staff to manage order readiness
• Handle delivery issues, delays, or customer complaints with professionalism
• Maintain accurate records of completed and pending deliveries
• Support smooth collaboration between front-of-house and logistics teams

What We’re Looking For

• Previous experience in logistics, dispatch, or coordination (cafe or food service experience is a plus)
• Strong communication and multitasking skills
• Ability to stay organized in a fast-paced environment
• Basic computer or mobile app proficiency for order tracking systems
• Good problem-solving skills and attention to detail
• Calm and professional attitude under pressure
• Reliability and strong time management

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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