PHILPOTT & BAKER SERVICES LTD
Coffee Shop Manager
Job Description
We are looking for a motivated and organized Coffee Shop Manager to oversee daily operations, inspire a dedicated team, and ensure every guest enjoys outstanding service in a welcoming coffee shop environment. This is an excellent opportunity for someone who thrives in a fast-paced setting and enjoys driving business success through strong leadership and operational excellence.
Responsibilities
- Manage the day-to-day operations of the coffee shop.
- Lead, train, and motivate baristas and service team members.
- Maintain high standards of customer service and product quality.
- Monitor inventory levels and coordinate stock ordering.
- Ensure food and beverage preparation complies with quality and safety standards.
- Handle customer feedback professionally and resolve concerns promptly.
- Prepare staff schedules and manage labor costs effectively.
- Monitor sales performance and implement strategies to achieve business goals.
- Ensure cleanliness, organization, and presentation standards are consistently maintained.
- Oversee cash handling procedures and daily financial reconciliations.
- Support recruitment, onboarding, and performance management of team members.
- Promote a positive and collaborative workplace culture.
Qualifications
- Previous experience managing a coffee shop, café, or food and beverage operation.
- Strong leadership and team development skills.
- Excellent customer service and interpersonal abilities.
- Sound knowledge of coffee preparation, café operations, and beverage quality standards.
- Experience with inventory management, budgeting, and cost control.
- Ability to work efficiently under pressure while maintaining attention to detail.
- Strong organizational, problem-solving, and decision-making skills.
- Proficiency in point-of-sale systems and basic computer applications.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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