Cafe Manager

Job Description

A lively and well-loved café is looking for a confident and organised Cafe Manager to lead daily operations, inspire the team, and create a warm, welcoming experience for every customer who walks through the door. This role is perfect for someone who enjoys hospitality, thrives in a fast-paced environment, and knows how to balance great service with smooth business operations.

Responsibilities

• Oversee daily café operations to ensure smooth and efficient service
• Lead, train, and motivate café staff to maintain high performance and teamwork
• Manage inventory, stock levels, and supplier relationships
• Ensure excellent customer service standards are consistently met
• Handle customer feedback, complaints, and service recovery professionally
• Supervise cash handling, daily sales tracking, and basic financial reporting
• Maintain cleanliness, hygiene, and compliance with health and safety standards
• Support menu planning, promotions, and seasonal offerings
• Monitor performance targets and help improve overall profitability

Qualifications

• Previous experience in café, restaurant, or hospitality management
• Strong leadership and people management skills
• Good understanding of customer service principles and hospitality standards
• Basic financial and inventory management skills
• Ability to work under pressure and manage multiple tasks at once
• Excellent communication and problem-solving abilities
• A proactive and hands-on approach to work
• Passion for food, beverages, and creating great customer experiences

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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