Job Description

Café Manager – Daily Operations & Customer Experience

📍 Dubai, United Arab Emirates

Position Overview

We are looking for a hands-on Café Manager to oversee the day-to-day running of a modern café. The role requires someone who can manage staff, ensure quality service, and maintain a welcoming atmosphere for customers.

Core Responsibilities

Operations Management

• Manage opening and closing procedures.
• Ensure cleanliness, hygiene, and organization of the café.
• Monitor stock levels and coordinate inventory replenishment.

Customer Service

• Ensure customers receive friendly and efficient service.
• Handle customer feedback and resolve complaints professionally.
• Maintain a warm and inviting café environment.

Staff Management

• Recruit, train, and supervise baristas and service staff.
• Schedule shifts and monitor staff performance.
• Encourage teamwork and maintain positive staff morale.

Sales & Performance

• Track daily sales and prepare basic reports.
• Support promotional activities and special offers.
• Suggest improvements to increase customer traffic and revenue.

Qualifications

• Previous experience as a café supervisor or manager (2–4 years).
• Basic knowledge of coffee preparation and café operations.
• Good leadership and communication skills.
• Ability to work in a fast-paced environment.

Benefits

• Attractive monthly salary.
• Incentives based on performance.
• Staff meals and discounts.
• Career growth opportunities within the hospitality sector.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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