Hospitality Supervisory Skills Course
A structured course for hospitality staff moving into their first supervisory position.
$2.200,00
Description
The move from doing the work to directing it is where most hospitality careers stall, and it is rarely trained for. This course covers shift leadership, briefing and delegation, handling underperformance, managing a mixed-nationality team, guest recovery at supervisor level, and the administrative discipline the role assumes.
Built around hospitality operations rather than generic management theory.
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