PHILPOTT & BAKER SERVICES LTD
Waitress
Job Description
Our café is a welcoming destination where great food, quality drinks, and attentive service come together. We are looking for a friendly and dependable Waitress to join our team and help create a positive experience for every guest. The successful candidate will take pride in excellent customer service, maintain a professional appearance, and contribute to the smooth day-to-day operation of the café.
Responsibilities
- Welcome guests warmly and assist with seating when required.
- Present menus, explain available dishes and beverages, and answer customer questions.
- Take food and drink orders accurately and communicate them to the kitchen or barista team.
- Serve meals and beverages promptly and professionally.
- Check on guests during their visit and respond courteously to requests.
- Process bills and payments accurately when required.
- Keep tables, service areas, and dining spaces clean and well organised.
- Replenish cutlery, napkins, condiments, and other service supplies.
- Follow food safety, hygiene, and café service standards.
- Work closely with colleagues to maintain efficient service during busy periods.
Qualifications
- Previous experience as a waitress, server, or in a customer-facing café or restaurant role is preferred.
- Strong communication and interpersonal skills.
- Excellent customer service attitude with a friendly and approachable manner.
- Good attention to detail and ability to handle orders accurately.
- Ability to remain calm and organised during busy service periods.
- Professional presentation and reliable work ethic.
- Basic numeracy and confidence handling payments.
- Food safety or customer service training is an advantage.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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