Sales Manager

Job Description

A lively café is looking for an energetic and results-driven Sales Manager to help grow customer engagement, boost daily sales, and build lasting relationships with guests. This role is perfect for someone who understands both people and numbers, and knows how to turn a great café experience into loyal repeat business. You will be at the center of driving revenue, shaping promotions, and supporting the team to deliver excellent service that keeps customers coming back.

Responsibilities

• Develop and implement sales strategies to increase café revenue and customer traffic
• Build strong relationships with regular customers, corporate clients, and walk-in guests
• Monitor daily sales performance and identify areas for improvement
• Work closely with baristas and service staff to improve customer experience
• Plan and execute promotions, loyalty programs, and seasonal campaigns
• Handle customer feedback and turn complaints into positive outcomes
• Track inventory trends and support management with sales forecasting
• Ensure targets are met consistently and report progress to management

Qualifications

• Previous experience in sales, hospitality, retail, or café management
• Strong communication and interpersonal skills
• Ability to analyze sales data and make practical decisions
• Good leadership skills with the ability to motivate a team
• Customer-focused mindset with problem-solving ability
• Basic knowledge of POS systems and sales reporting tools
• Ability to work in a fast-paced environment and handle pressure calmly

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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