Anticipate Fintech (HK) Ltd
Restaurant Floor Manager
Job Description
We are looking for a dedicated Restaurant Floor Manager to oversee daily front-of-house operations, lead a dynamic team, and ensure every guest receives outstanding service. If you thrive in a fast-paced restaurant environment and enjoy motivating people to perform at their best, we’d love to hear from you.
Key Responsibilities
- Supervise and coordinate all front-of-house operations during service.
- Lead, train, and motivate servers, hosts, and support staff.
- Ensure guests receive prompt, professional, and friendly service.
- Monitor dining room presentation, cleanliness, and overall ambience.
- Resolve customer concerns promptly and professionally.
- Coordinate with the kitchen team to ensure smooth food and beverage service.
- Create staff schedules and manage shift assignments.
- Monitor staff performance and provide coaching where needed.
- Ensure compliance with food safety, hygiene, and workplace policies.
- Assist with inventory control and monitor restaurant supplies.
- Support the achievement of sales targets and operational goals.
- Prepare daily reports and communicate operational updates to management.
Qualifications
- Previous experience as a Restaurant Floor Manager, Restaurant Supervisor, or in a similar leadership role.
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Ability to remain calm and make sound decisions under pressure.
- Strong customer service and conflict resolution skills.
- Good organizational and time management skills.
- Familiarity with restaurant POS systems and cash handling procedures.
- Understanding of food safety and sanitation standards.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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