Receptionist

Job Description

We are looking for a confident and customer-focused Receptionist who will serve as the first point of contact for guests, ensuring every arrival, stay, and departure is handled with care. If you enjoy interacting with people, thrive in a fast-paced environment, and have excellent organizational skills, we would love to hear from you.

Key Responsibilities

• Welcome guests with a friendly and professional attitude.
• Handle check-in and check-out procedures accurately and efficiently.
• Answer telephone calls, emails, and guest inquiries promptly.
• Manage room reservations and update booking records.
• Process payments and issue invoices in line with hotel procedures.
• Provide guests with information about hotel services and local attractions.
• Resolve guest concerns promptly or escalate them when necessary.
• Coordinate with housekeeping and other departments to ensure guest satisfaction.
• Maintain accurate guest records while ensuring confidentiality.
• Keep the reception area clean, organized, and presentable at all times.

Qualifications

• Previous experience as a Receptionist, Front Desk Agent, or in a similar customer service role within a hotel is preferred.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office and hotel property management systems is an advantage.
• Excellent organizational and multitasking abilities.
• Professional appearance and positive attitude.
• Strong problem-solving and conflict resolution skills.
• High level of accuracy, integrity, and attention to detail.
• Ability to remain calm and courteous in a busy environment.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#HorecaJobs#HospitalityCareers
#MiddleEastJobs#DubaiHospitality
#RestaurantJobs#CafeHiring
#HotelIndustry#Hotelcareer#