Operations Supervisor

Job Description

A well-established restaurant is seeking a proactive and organised Operations Supervisor to oversee daily operations, support team performance, and ensure exceptional service standards. This role is ideal for someone who thrives in a fast-paced environment, enjoys leading people, and is committed to maintaining operational excellence across all areas of the restaurant.

Key Responsibilities

• Supervise the day-to-day operations of the restaurant to ensure smooth and efficient service.
• Lead, motivate, and support front and back-of-house team members.
• Monitor service quality and resolve customer concerns professionally.
• Coordinate staff schedules and assist with shift planning.
• Ensure compliance with food safety, hygiene, and workplace safety standards.
• Monitor inventory levels and coordinate stock replenishment.
• Assist with cost control by reducing waste and improving operational efficiency.
• Support the recruitment, onboarding, and training of new employees.
• Work closely with management to implement operational improvements.
• Prepare operational reports and communicate daily performance updates.

Qualifications

• Previous experience in a supervisory or leadership role within a restaurant.
• Strong understanding of restaurant operations, customer service, and team management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to multitask and make sound decisions under pressure.
• Knowledge of food safety and sanitation standards.
• Experience with scheduling, inventory management, and operational reporting is an advantage.
• Strong problem-solving skills with attention to detail.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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