Mandres Investments
Night Auditor
Job Description
We are looking for a Night Auditor to join our hotel team. This role combines front desk responsibilities with financial reconciliation, ensuring smooth overnight operations while delivering excellent guest service. If you have strong organizational skills and enjoy working in a fast-paced environment, we would love to hear from you.
Key Responsibilities
- Welcome and assist guests during overnight shifts with professionalism and courtesy.
- Handle guest check-ins, check-outs, reservations, and enquiries.
- Balance daily financial transactions, including cash, credit card, and billing records.
- Prepare and distribute end-of-day reports for management.
- Reconcile guest accounts and resolve billing discrepancies.
- Monitor hotel security procedures and respond appropriately to overnight incidents.
- Answer telephone calls and coordinate guest requests promptly.
- Maintain accurate records of overnight activities.
- Coordinate with housekeeping and maintenance teams regarding urgent issues.
- Ensure the front desk and lobby remain clean, organized, and presentable.
Qualifications
- Previous experience in a Night Auditor, Front Desk Agent, Receptionist, or similar hotel role is an advantage.
- Familiarity with hotel property management systems and basic accounting procedures.
- Strong numerical and analytical skills with excellent attention to detail.
- Proficiency in Microsoft Office applications, particularly Excel.
- Excellent communication and customer service skills.
- Ability to work independently and make sound decisions during overnight shifts.
- Strong organizational and time management abilities.
- High level of integrity and professionalism when handling financial information.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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