Night Auditor

Job Description

We are looking for a Night Auditor to join our hotel team. This role combines front desk responsibilities with financial reconciliation, ensuring guests receive excellent service while daily transactions are accurately reviewed and recorded.

Responsibilities

• Welcome late-arriving guests and complete check-in and check-out procedures.
• Respond promptly and professionally to guest enquiries and requests.
• Balance daily financial transactions, receipts, and payment records.
• Prepare and distribute daily operational and financial reports.
• Reconcile room revenue, cash, credit card transactions, and other accounts.
• Monitor hotel security during overnight hours and report any unusual incidents.
• Answer telephone calls and assist with reservations when required.
• Coordinate with housekeeping and maintenance teams regarding overnight issues.
• Maintain accurate guest records and update reservation systems.
• Ensure the front desk and lobby remain clean, organised, and ready for the next business day.

Qualifications

• Previous experience as a Night Auditor, Front Desk Agent, Receptionist, or in a similar hotel role is preferred.
• Familiarity with hotel property management systems and basic accounting procedures.
• Strong numerical skills with excellent attention to detail.
• Ability to work independently and make sound decisions during overnight shifts.
• Excellent communication and customer service skills.
• Proficiency in Microsoft Office and general computer applications.
• Ability to remain calm, professional, and organised in a fast-paced environment.
• Strong problem-solving skills and a high level of integrity.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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