Lobby Attendant

Job Description

A well-established hotel is looking for a courteous and dependable Lobby Attendant to help create a clean, welcoming, and comfortable environment for every guest. This role is ideal for someone who enjoys maintaining high presentation standards, assisting guests when needed, and supporting the smooth daily operation of the hotel’s public areas.

Responsibilities

• Keep the lobby, entrance, reception area, and other public spaces clean, tidy, and presentable at all times.
• Welcome guests with a friendly and professional attitude.
• Assist guests with general enquiries and direct them to the appropriate areas within the hotel.
• Ensure seating areas, décor, and amenities are arranged neatly.
• Monitor public areas and report maintenance or safety concerns promptly.
• Replenish guest supplies such as brochures, tissues, hand sanitisers, and other lobby essentials.
• Work closely with housekeeping and front office teams to maintain exceptional standards.
• Respond promptly to guest requests within the scope of the role.
• Follow all health, safety, and cleanliness procedures.
• Support other departments during busy periods when required.

Qualifications

• Previous experience in a hotel or customer-facing environment is an advantage.
• Excellent communication and interpersonal skills.
• Friendly, professional, and well-groomed appearance.
• Strong attention to cleanliness and detail.
• Ability to remain standing and active for extended periods.
• Good organisational and time management skills.
• Ability to work independently and as part of a team.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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