IT Support Officer

Job Description

We’re looking for a proactive and tech-savvy IT Support Officer to join our hotel team. You’ll be the go-to person for keeping our IT systems running smoothly, ensuring both staff and guests enjoy seamless technology experiences. If you love solving tech challenges and enjoy working in a fast-paced hospitality environment, this could be the perfect role for you!

Responsibilities:

• Provide technical support for hotel staff, including troubleshooting hardware, software, and network issues.

• Maintain and monitor computer systems, servers, and hotel management software.

• Assist with the installation and configuration of new IT equipment.

• Ensure cybersecurity measures are in place and up to date.

• Train staff on basic IT procedures and software usage.

• Collaborate with external vendors for maintenance or advanced technical issues.

Qualifications:

• Strong knowledge of computer systems, networks, and software applications.

• Experience with IT troubleshooting and support, preferably in a hospitality or customer-focused environment.

• Good problem-solving skills and ability to work under pressure.

• Excellent communication skills, with the ability to explain technical issues clearly.

• Ability to work independently and as part of a team.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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