IT Support Officer

Job Description

We’re looking for a reliable and tech-savvy IT Support Officer to keep our hotel’s systems running smoothly. From front desk software to Wi-Fi and staff devices, you’ll be the go-to person when technology needs attention. If you enjoy solving problems and supporting people in a fast-paced hospitality environment, this role is for you.

Responsibilities

• Provide day-to-day IT support for hotel staff and departments

• Maintain and troubleshoot computers, POS systems, printers, and network devices

• Monitor and support hotel Wi-Fi and internet connectivity

• Assist with installation, updates, and backups of hotel software and systems

• Respond promptly to IT issues and minimize system downtime

• Keep records of IT issues, fixes, and equipment inventory

• Liaise with external vendors when necessary

Qualifications

• Proven experience in IT support or a similar technical role

• Good working knowledge of computer hardware, software, and basic networking

• Familiarity with hotel or hospitality systems is an added advantage

• Strong problem-solving and troubleshooting skills

• Ability to communicate technical issues clearly to non-technical users

• Good organizational skills and attention to detail

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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