Housekeeping Supervisor

Job Description

A well-established hotel is seeking a detail-oriented and proactive Housekeeping Supervisor to oversee daily housekeeping operations and maintain exceptional cleanliness throughout the property. This role is ideal for someone with strong leadership skills, a keen eye for detail, and a commitment to delivering an outstanding guest experience.

Key Responsibilities

• Supervise and coordinate the daily activities of housekeeping attendants and public area cleaners.
• Conduct regular inspections of guest rooms, corridors, lobbies, and public areas to ensure cleanliness and presentation standards are consistently met.
• Assign daily work schedules and monitor staff productivity.
• Train, mentor, and evaluate housekeeping team members on cleaning procedures, safety standards, and customer service.
• Ensure rooms are prepared and released promptly for arriving guests.
• Monitor inventory levels of linens, cleaning supplies, guest amenities, and housekeeping equipment.
• Report maintenance issues and coordinate with the maintenance department for timely repairs.
• Enforce health, hygiene, and workplace safety regulations across the housekeeping department.
• Handle guest requests and resolve housekeeping-related concerns professionally and efficiently.
• Assist with recruitment, onboarding, and performance management of housekeeping staff.
• Prepare housekeeping reports and maintain accurate departmental records.
• Support the Executive Housekeeper in achieving departmental goals and operational excellence.

Qualifications

• Diploma, certificate, or equivalent qualification in Hospitality Management, Hotel Operations, or a related field is an advantage.
• Previous experience in housekeeping within a hotel environment, including supervisory responsibilities.
• Strong knowledge of housekeeping procedures, cleaning techniques, and sanitation standards.
• Excellent leadership, communication, and team management skills.
• Ability to organize workloads, prioritize tasks, and meet operational deadlines.
• Experience using housekeeping management systems or property management software is an advantage.
• Strong attention to detail with excellent inspection and quality control abilities.
• Physically capable of performing inspections and supporting operational activities when required.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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