Hostess

Job Description

Our café is looking for a warm, attentive, and well-presented Hostess to create an inviting first impression for every guest. This role is ideal for someone who enjoys interacting with people, thrives in a fast-paced setting, and takes pride in delivering excellent customer service. As a Hostess, you will play a key role in welcoming guests, coordinating seating arrangements, and ensuring every visit begins with a positive experience.

Key Responsibilities

• Welcome guests with a friendly and professional attitude.
• Manage reservations and maintain an organized waiting list.
• Escort guests to their tables and provide menus.
• Coordinate with servers to ensure efficient table turnover.
• Answer customer enquiries in person and over the phone.
• Maintain a clean, organized, and welcoming entrance area.
• Assist guests with special requests whenever possible.
• Communicate effectively with the café team to ensure smooth daily operations.
• Monitor guest satisfaction and promptly address minor concerns.
• Support the team during busy service periods as needed.

Qualifications

• Previous experience as a Hostess, Receptionist, or in a customer-facing role is an advantage.
• Excellent communication and interpersonal skills.
• Friendly, confident, and professional appearance.
• Strong organizational and multitasking abilities.
• Ability to remain calm and courteous during busy periods.
• Basic computer skills for managing reservations are desirable.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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