Hostess

Job Description

Our cafe is looking for a friendly, well-presented, and confident Hostess to create a welcoming first impression for every guest. This role is ideal for someone who enjoys meeting people, delivering excellent customer service, and ensuring guests feel comfortable from the moment they arrive. As a Hostess, you will play an important part in maintaining a warm atmosphere while coordinating guest seating and supporting smooth front-of-house operations.

Responsibilities

• Welcome guests with a warm and professional attitude.
• Manage guest arrivals and maintain an organized waiting list during busy periods.
• Escort guests to their tables and provide menus.
• Coordinate seating arrangements to maximize efficiency and guest comfort.
• Answer customer inquiries in person and over the phone.
• Assist with reservations and special seating requests.
• Communicate effectively with servers and management to ensure seamless service.
• Maintain a clean, organized, and inviting entrance and reception area.
• Thank guests as they leave and encourage repeat visits.
• Support the front-of-house team whenever needed.

Qualifications

• Previous experience as a Hostess, Receptionist, or in a customer-facing role is an advantage.
• Excellent communication and interpersonal skills.
• Friendly, professional, and approachable personality.
• Strong organizational and multitasking abilities.
• Ability to remain calm and courteous during busy service periods.
• Good grooming and professional appearance.
• Strong teamwork skills with a positive attitude.
• Basic computer or reservation system knowledge is an advantage.
• Commitment to delivering outstanding guest service.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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