Anticipate Fintech (HK) Ltd
Head Waiter
Job Description
In a busy, welcoming café where great coffee meets even better conversations, we are looking for a confident and service-driven Head Waiter to lead our front-of-house team. This role is perfect for someone who enjoys creating smooth service experiences, keeping a team organized, and ensuring every guest leaves with a smile.
Responsibilities
- Supervise and support wait staff during daily operations
- Ensure excellent customer service standards are consistently maintained
- Handle guest complaints or special requests in a calm and professional manner
- Coordinate table service flow to avoid delays and confusion
- Train new waiters and guide the team on service etiquette
- Monitor cleanliness and presentation of dining areas
- Assist in managing reservations and seating arrangements
- Work closely with kitchen staff to ensure accurate and timely order delivery
Qualifications
- Previous experience in a waiter or supervisory role in a café, restaurant, or hospitality setting
- Strong leadership and communication skills
- Ability to stay composed during busy service hours
- Good understanding of customer service principles
- Basic knowledge of food and beverage service standards
- Team-oriented mindset with a hands-on approach
- Attention to detail and strong organizational skills
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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