Guest Service Agent

Job Description

We are looking for a friendly and attentive Guest Service Agent to join our hotel team. In this role, you will be one of the first points of contact for guests, helping create a welcoming and memorable experience from arrival to departure. If you enjoy assisting people, staying organized, and working in a lively hospitality environment, this could be a great fit for you.

Responsibilities

• Welcome guests warmly during check in and check out

• Handle reservations, room assignments, and guest inquiries

• Provide helpful information about hotel services and amenities

• Resolve guest concerns quickly and professionally

• Coordinate with housekeeping and other departments

• Maintain accurate guest records and billing details

Qualifications

• Previous experience in hospitality, customer service, or front desk operations

• Strong communication and interpersonal skills

• Friendly, patient, and professional attitude

• Comfortable using hotel booking or front office systems

• Ability to stay organized and multitask in a busy environment

• Good problem solving skills and attention to detail

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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