Front Desk Receptionist

Job Description

We’re looking for a warm, attentive, and composed Front Desk Receptionist to be the first point of contact for our guests. This role is all about creating calm, welcoming first impressions and ensuring every guest feels genuinely cared for from arrival to departure.

You’ll be the face of the hotel, handling check-ins, check-outs, inquiries, and day-to-day guest support with professionalism and a friendly presence, even during busy moments.

Responsibilities

• Welcome guests with a polite and professional approach
• Handle check-in and check-out processes smoothly and accurately
• Respond to guest inquiries, requests, and complaints in a timely manner
• Manage reservations and room assignments using the hotel system
• Coordinate with housekeeping and other departments to ensure room readiness
• Keep front desk records organized and up to date
• Provide information about hotel services and local recommendations when needed

Qualifications

• Previous experience in a receptionist, front desk, or customer service role is an advantage
• Strong communication and interpersonal skills
• Comfortable using basic computer systems and booking software
• Ability to stay calm and organized in a fast-paced environment
• Professional appearance and a courteous attitude
• Good problem-solving skills and attention to detail

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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