Front Desk Receptionist

Job Description

We are looking for a professional, approachable, and organised Front Desk Receptionist who enjoys interacting with people and takes pride in delivering outstanding service. If you excel at communication, multitasking, and creating positive first impressions, we would love to hear from you.

Key Responsibilities

• Welcome guests in a friendly and professional manner.
• Manage guest check-ins and check-outs accurately.
• Handle room reservations, cancellations, and booking enquiries.
• Respond promptly to guest requests, questions, and concerns.
• Answer and direct incoming phone calls professionally.
• Process payments and maintain accurate guest records.
• Coordinate with housekeeping and other departments to ensure guest satisfaction.
• Provide information about hotel facilities, services, and local attractions.
• Prepare daily reports and maintain front desk documentation.
• Ensure the reception area remains clean, organised, and welcoming.

Qualifications

• Previous experience as a Front Desk Receptionist, Receptionist, Guest Service Agent, or in a similar customer-facing role within a hotel is preferred.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal abilities.
• Confident using hotel management software and Microsoft Office applications.
• Strong organisational and multitasking skills.
• Ability to remain calm and professional in a fast-paced environment.
• Good numerical skills and attention to detail when handling payments and records.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#HorecaJobs#HospitalityCareers
#MiddleEastJobs#DubaiHospitality
#RestaurantJobs#CafeHiring
#HotelIndustry#Hotelcareer#