Doorkeeper

Job Description

Every guest’s experience begins the moment they arrive. We are looking for a courteous, professional, and attentive Doorkeeper to create a warm first impression while ensuring the safety, comfort, and smooth flow of guests entering and leaving our hotel. If you take pride in delivering exceptional hospitality and enjoy interacting with people from diverse backgrounds, we’d love to hear from you.

Key Responsibilities

• Welcome guests with a friendly and professional attitude.
• Open doors for guests entering and exiting the hotel.
• Assist guests with directions, basic inquiries, and hotel information.
• Coordinate with the concierge, front desk, and bell staff to provide seamless guest service.
• Help manage the orderly flow of vehicles and pedestrian traffic at the hotel entrance.
• Monitor the entrance area to ensure it remains clean, safe, and presentable.
• Observe and report suspicious activities or security concerns promptly.
• Assist guests with umbrellas during adverse weather conditions when required.
• Offer assistance to elderly guests, families, and guests with disabilities.
• Maintain high standards of grooming, professionalism, and customer service at all times.

Qualifications

• High school diploma or equivalent.
• Previous experience in hospitality, customer service, security, or a similar guest-facing role is an advantage.
• Excellent communication and interpersonal skills.
• Friendly, approachable, and service-oriented personality.
• Ability to remain calm and professional in busy environments.
• Good physical fitness with the ability to stand for extended periods.
• Strong observational skills and attention to detail.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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