PHILPOTT & BAKER SERVICES LTD
Director of Hotel Operations
Job Description
Join a distinguished hospitality team where excellence in guest service, operational efficiency, and team leadership come together to create exceptional experiences. We are seeking an experienced and results-driven Director of Hotel Operations to oversee daily operations and ensure the highest standards across all departments.
Responsibilities
- Lead and oversee all operational departments to ensure smooth daily performance.
- Develop and implement strategies that enhance guest satisfaction and operational efficiency.
- Monitor budgets, costs, and revenue performance.
- Recruit, mentor, and support departmental managers and team members.
- Ensure compliance with company policies, safety standards, and industry regulations.
- Analyze operational reports and drive continuous improvement initiatives.
- Collaborate with senior leadership to achieve business objectives.
Qualifications
- Proven experience in hotel operations management or a senior hospitality leadership role.
- Strong leadership, organizational, and decision-making skills.
- Excellent communication and interpersonal abilities.
- Solid understanding of budgeting, forecasting, and financial management.
- Ability to manage multiple departments and priorities effectively.
- Strong problem-solving skills with a guest-focused approach.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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