Café Supervisor

Job Description

We are looking for a motivated Café Supervisor who can inspire staff, maintain high service standards, and ensure daily operations run efficiently. If you thrive in a customer-focused setting and enjoy developing a positive team culture, we’d love to hear from you.

Key Responsibilities

• Supervise daily café operations to ensure smooth and efficient service.
• Lead, motivate, and support café team members during shifts.
• Deliver excellent customer service and resolve guest concerns professionally.
• Monitor food and beverage quality to ensure consistency.
• Assist with staff scheduling and shift coordination.
• Train new employees and support ongoing staff development.
• Ensure cleanliness, organisation, and compliance with health and safety standards.
• Monitor inventory levels and report stock requirements.
• Handle cash transactions and assist with daily opening and closing procedures.
• Support promotional activities and contribute to achieving sales targets.

Qualifications

• Previous experience in a supervisory or team leadership role within a café, coffee shop, restaurant, or similar food service environment.
• Strong leadership and interpersonal skills.
• Excellent customer service and communication abilities.
• Ability to multitask and remain organised in a busy environment.
• Experience handling cash, point-of-sale systems, and basic reporting.
• Good problem-solving and decision-making skills.
• Knowledge of food safety and hygiene practices.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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