PHILPOTT & BAKER SERVICES LTD
Bell Attendant
Job Description
A well-established hotel is looking for a courteous, energetic, and service-focused Bell Attendant to create a welcoming experience for every guest. This role is ideal for someone who enjoys assisting people, maintaining high service standards, and contributing to the smooth daily operations of a busy hotel. If you take pride in professionalism, teamwork, and attention to detail, we would love to hear from you.
Responsibilities
- Welcome guests warmly upon arrival and departure.
- Assist guests with luggage, packages, and personal belongings.
- Escort guests to their rooms and provide helpful information about hotel facilities and services.
- Respond promptly to guest requests in a friendly and professional manner.
- Coordinate with the Front Office and Housekeeping teams to ensure seamless guest service.
- Maintain a clean, organized, and presentable entrance and lobby area.
- Arrange luggage storage and retrieval accurately.
- Assist with transportation requests, including calling taxis and helping with vehicle loading and unloading.
- Report maintenance concerns or security issues to the appropriate department.
- Uphold hotel standards for guest service, safety, and professionalism at all times.
Qualifications
- Previous experience in a guest service or customer-facing role within a hotel is an advantage.
- Strong communication and interpersonal skills.
- Friendly, professional, and approachable demeanor.
- Physically capable of lifting and transporting luggage safely.
- Ability to work efficiently in a fast-paced environment.
- Strong organizational skills with attention to detail.
- Dependable, punctual, and committed to delivering excellent guest service.
- A positive attitude and willingness to support team members whenever needed.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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