IT Support Officer

Job Description

We’re looking for a hands-on, solution-driven IT Support Officer to keep our hotel’s technology running smoothly. From front office systems to back-of-house networks, you’ll be the go-to person who makes sure our team can work efficiently and our guests enjoy a seamless digital experience. If you love solving problems and staying one step ahead of technical issues, we’d love to meet you.

Responsibilities

• Provide day-to-day technical support for hardware, software, and network systems

• Troubleshoot issues affecting POS, PMS, Wi-Fi, printers, and other hotel technologies

• Install, configure, and maintain computers and peripheral equipment

• Monitor system performance and ensure data security and backups

• Support staff with basic IT training and guidance

• Liaise with external vendors when specialized repairs or upgrades are needed

• Keep accurate records of issues, fixes, and maintenance schedules

Qualifications

• Proven experience in IT support or a similar technical role

• Good understanding of networking, operating systems, and common business applications

• Ability to diagnose problems quickly and provide practical solutions

• Strong communication skills and a helpful, service-oriented attitude

• Ability to prioritize tasks and stay calm under pressure

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#HorecaJobs#HospitalityCareers
#MiddleEastJobs#DubaiHospitality
#RestaurantJobs#CafeHiring
#HotelIndustry#Hotelcareer#