Assistant Manager

Job Description

We are seeking a proactive and organized Assistant Manager to support the daily operations of our café. This role is ideal for someone with strong leadership skills, a passion for quality service, and the ability to motivate a team while maintaining high operational standards.

Key Responsibilities

• Assist in overseeing the day-to-day operations of the café.
• Supervise, coach, and support front-of-house and back-of-house team members.
• Ensure outstanding customer service and promptly resolve guest concerns.
• Monitor staff schedules, attendance, and shift performance.
• Support inventory management, stock ordering, and supplier coordination.
• Maintain cleanliness, food safety, and hygiene standards throughout the café.
• Assist with cash handling, daily sales reconciliation, and operational reporting.
• Train new employees and encourage ongoing staff development.
• Help implement promotions, merchandising, and customer engagement initiatives.
• Ensure compliance with company policies, health regulations, and safety procedures.

Qualifications

• Diploma, certificate, or equivalent qualification in Hospitality Management, Business Administration, or a related field is an advantage.
• Previous experience in a supervisory or assistant management role within a café, restaurant, or hospitality setting.
• Strong leadership, communication, and interpersonal skills.
• Excellent organizational and problem-solving abilities.
• Proficiency in point-of-sale (POS) systems and basic computer applications.
• Ability to multitask and perform effectively in a busy environment.
• Sound understanding of food safety and hygiene practices.
• Positive attitude, professional appearance, and commitment to excellent customer service.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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