Assistant Manager

Job Description

Our cafe is looking for an energetic and dependable Assistant Manager to help keep daily operations running smoothly. We value great service, teamwork, quality products, and a welcoming atmosphere where both customers and employees feel appreciated. If you enjoy leading people, solving problems, and keeping things organised even during busy periods, we would love to have you join our team.

Responsibilities

• Support the Cafe Manager with daily operations and staff coordination.
• Supervise team members and help maintain high service standards.
• Assist with staff scheduling, shift assignments, and attendance.
• Monitor customer service and handle enquiries or complaints professionally.
• Help oversee stock levels, ordering, and proper storage of supplies.
• Ensure the cafe remains clean, organised, and well presented.
• Assist with cash handling, sales records, and end-of-day procedures.
• Train and support new employees when required.
• Help ensure food safety, hygiene, and workplace standards are followed.
• Step in for the Cafe Manager when necessary.

Qualifications

• Previous experience in a supervisory or management role within a cafe, restaurant, or similar environment.
• Strong leadership and team-management abilities.
• Excellent communication and customer-service skills.
• Good organisational and time-management skills.
• Comfortable working in a fast-paced environment.
• Basic knowledge of inventory, cash handling, and daily cafe operations.
• Ability to handle customer concerns calmly and professionally.
• A qualification in Hospitality Management, Business Administration, or a related field is an advantage.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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